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Hipchat users

What can I do with Convergely?

In short, with Convergely you can:

schedule messages for unique or recurring future deliveries assign tasks to team members annotate images create simple polls and collect feedback from team members.

However, we love to create new features, so…

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How do I raise a blocker in Hipchat?

When a team member is blocked from a chat room, they can signal the lack of access through the following message: “im blocked because …”.

Their teammates can afterwards unblock them by discussing and resolving the issue, or…

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How do I schedule messages for future delivery in Hipchat?

Scheduling messages with HipChat Connect is easier than ever before! 

To use this feature, simply click on the “+” sign you see in the chat window, select the “Schedule a message” and you’re good to go!

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How do I create a Poll in Hipchat?

Scheduling messages with HipChat Connect is easier than ever before!

To use this feature, simply click on the “+” sign you see in the chat window, select the “Schedule a message” and you’re good to go!

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How do I create and assign tasks in Hipchat?

Creating a poll using HipChat Connect is easier than ever! 

Using our user-friendly, simple interface, select your desired action from the app’s menu, as shown below.

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How do I annotate images in Hipchat?

To use this feature, simply click on the “+” sign you see in the chat window, select the “Annotate image” and you’re good to go!

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How do I set up Convergely with my Hipchat account?

To set up Convergely with HipChat Connect, go to 
our website and click on “Install Convergely add-on”. You will then be redirected to the Atlassian marketplace to install it. 

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Using the “schedule a message” feature, who can I send my messages to?

After installing the Convergely add-on to your HipChat, all your contacts are synchronized, so you can start scheduling messages to all your chat rooms.

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What permissions does Convergely require from your Hipchat account?

Convergely needs your permission to have access to the chat room information, including its name and that of the participants.

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How do I know my team members situated in different time zones receive the messages as scheduled?

Convergely is the perfect message scheduling tool for team members that are geographically dispersed. It delivers scheduled messages at the time of your choosing, according to the user’s set time zone.

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